Privacy Policy

Effective Date: July 14, 2026

Welcome to Chyame.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using Chyame.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely by our payment partners)
  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral URLs
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Respond to your inquiries
  • Comply with legal obligations
  • Send promotional emails (only where permitted or with your consent)

You may opt out of marketing communications at any time.

3. Payment Information

We do not store your complete debit card, credit card, or banking details on our servers.

Payments are processed securely through trusted third-party payment gateways that use industry-standard encryption and security measures.

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Maintain your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Shipping and logistics partners
  • Payment gateway providers
  • Website hosting providers
  • Analytics providers
  • Customer support platforms
  • Government or legal authorities when required by law

All third-party providers are expected to protect your information appropriately.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information, including:

  • SSL encryption
  • Secure servers
  • Restricted employee access
  • Firewall protection
  • Regular security monitoring

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent where applicable
  • Request a copy of your data

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Chyame.com is not intended for children under the age of 13 (or the minimum age required by applicable law).

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about:

  • New arrivals
  • Special offers
  • Discounts
  • Promotions
  • Company news

You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.

12. International Data Transfers

If you access Chyame.com from outside the country where our servers are located, your information may be transferred to and processed in other countries where data protection laws may differ.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised “Effective Date.” Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Chyame.com

Website: https://chyame.com/

Customer Support Email: info@chyame.com

Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM

We will make reasonable efforts to respond to your inquiry in a timely manner.